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About Crossroad Child & Family Services

Crossroad is a nonprofit treatment provider for emotionally troubled children and their families. Behind that simple description is a long list of therapy, education, and family support services provided both to children who live on our campus and to those we work with in the community. Crossroad's mission is to create promising futures for children in difficult circumstances by providing therapy, education, and family support services.

Our Values

We Value
  • Every child and his/her unique potential
  • Strong families
  • Pioneering leadership and its inherent risks
  • Stewardship based on sound business practices
  • Spirituality
  • Our covenantal relationship with the United Church of Christ which has made our mission and values possible

Current Positions

Chief Operating Officer
Fort Wayne, IndianaFull-time
Performance Improvement Specialist
Fort Wayne, IndianaFull-time
Cook (FT)
Fort Wayne, IndianaFull-time
Habilitation Specialist
Fort Wayne, IndianaFull-time
Lead Youth Care Worker
Fort Wayne, IndianaFull-time
Teacher (FT)
Fort Wayne, IndianaFull-time
Fort Wayne, IndianaFull-time

Our People

Randall J. Rider, MS, LSW, LMFT, was named President and Chief Executive Officer of Crossroad in 2006. He is the 12th administrator since Crossroad’s founding in 1883. 

Randy has had nearly 40 years of experience in child protective services, therapy, and agency administration.  He has a Bachelor of Science in Social Work from Ball State University and a Masters of Clinical Psychology from the University of Saint Francis.  He is a Licensed Social Worker and a Licensed Marriage and Family Therapist.  Randy previously held the Crossroad positions of Chief Administrative Officer, Vice President of Professional Services, and Therapist.

In 2002, Randy earned the title/credential of Diakonal Minister in the United Church of Christ through the Council on Health & Human Service Ministries (CHHSM’s) Transformational Leadership Program.

Randy has had a profound influence on the lives of countless children over nearly four decades.  His integrity, dedication, skills, and genuine caring for children are evident in his career.

Meet more staff members here.

Meet our therapists here.

Our Culture

In 1883, The Reformed Church in the United States established “The Reformed Orphan’s Home of Fort Wayne, IN.” In October 1883, nine-year-old Hermann Leisering came to live with our first Superintendent, Rev. John Rettig, and his wife. Over many decades, hundreds of orphans and other children in need of a home came here to live on the land on which we were founded and still stand on today.

As the need for orphanages began to diminish after World War II, we adapted by providing a home for unwed mothers known as Woodhaven and services for emotionally troubled children.

More than 1,000 unwed mothers came to Woodhaven from 1959 to 1973 to live until giving birth. Members of supporting churches adopted most of the infants. The need for these services diminished in the early 1970s as it became acceptable for unwed mothers to remain in their family homes. However, we continued to work with troubled children, expanding our services and making a name for ourselves in the Midwest as one of the finest treatment providers for emotionally troubled young people.

For many years we were known as The Fort Wayne Children’s Home.  We started using the name Crossroad in 1975.  In 2010 our legal name became Crossroad Child & Family Services, Inc.

Today we provide a full spectrum of services in residential, outpatient, home-based, and community settings. Learn more here.

Why join us?

Crossroad employees invest their skills, expertise, and passion for the challenging and rewarding mission of creating promising futures for children—whatever it takes!

Crossroad provides equal employment opportunity and treatment regardless of race, color, national origin, tribe, citizenship status, religious persuasion, creed, ancestry, political belief, age, gender, physical or mental disability, military or veteran status, sexual orientation, marital status, pregnancy, or any other category protected under federal, state, or local law. We offer a comprehensive employee benefits package, a smoke-free/drug-free workplace, and an extensive training program. We are recognized for successfully helping children who have experienced extreme trauma, abuse, and neglect - our work is hard, but fulfilling. We look forward to working side-by-side with you to build Promising Futures for Crossroad kids!